I have to confess that I’m probably as bad as just about everyone else in the world in that I regularly rely on online reviews to determine whether or not I go ahead with a purchase. My particular area for using them is when we are delving through lists from holiday rental companies and need…

A Google 1 star review for not answering the telephone
Today we had the first review on our company since we moved offices. All our previous reviews have been removed courtesy of a very strange Google requirement that online businesses have a photo of their shop-front showing their company name, but we were very excited to see that someone had been on to Google and…

Has Google Finally Lost the Plot?
Google Ads (formerly known as Ad Words) is one of the key stones to the Google empire we think, with ad revenues generating pretty much most of the income that Google makes as a business. Our company has been with Google Ads for many years, and it has always proved to be a useful source…

How to check if a Solicitor is genuine
There are a number of ways to check whether a solicitor is who they say they are. Firstly, every solicitor in England and Wales has to have a practising certificate if they are dealing with the general public or, if they are working for a company in house or a local authority, they have to… (1 comment)

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How to know when to settle a court case
For many small businesses it is a bane of their life that at some point they are going to end up in a court defending or claiming against someone for money. The case can be clear cut, it can be flimsy, you may have a counter claim or a large claim, the other person may… (9 comments)

Google My Business – what a farce
We recently moved one of our company office addresses from an address in North London to an address in Central London. We had been at the North London address for about 2 years, and prior to this we had been using another address closer to Central London. We thought it would be fairly straightforward to… (1 comment)

How to secure a deal in business
This article is about the art of compromise and knowing when to agree and when to disagree. It is not written by an expert, but by somebody who regularly fails to make the correct decision or do the right thing. In business it is often said that some work is better than no work at… (1 comment)

How to be Happy – Be Philanthropic?
Philanthropy is good for you – or is it? The key to a successful and rewarding career as well as a happy life is to think of others around you and not just yourself. For years I have worked in a profession where at least 50% of the people around me in other competing businesses… (1 comment)